Use case

Use Case: Building an Academy for Social Public Procurement

The problem

The Dutch government wanted to strengthen the ability of public procurement professionals to integrate social criteria — such as human rights — into their tendering processes.

“How can we equip civil servants with the knowledge and tools to make public procurement more socially responsible?”

There was a clear need for structured training tailored to the realities of procurement practice.

The context

As the national expertise centre on public procurement, PIANOo plays a central role in guiding contracting authorities in the Netherlands. With growing attention to human rights, labour conditions, and due diligence in supply chains, procurement officers needed practical guidance on how to embed these themes in tenders and supplier assessments — while navigating legal and operational constraints.

Use Case- Building an Academy for Social Public Procurement

Our action

Together with Conducto and  TwinkelHuman Rights at Work co-developed the content for a new Social Public Procurement Academy, which included:

  • A series of modular training sessions focused on integrating human rights and social criteria into procurement processes;
  • Practical tools and examples showing how to formulate tender requirements, engage suppliers, and evaluate their performance on social aspects;
  • Interactive sessions and case studies to link international frameworks (e.g. UNGPs, ILO) with real-life tender procedures.

The result

  • A structured training programme delivered to public procurement professionals from various government agencies;
  • Increased awareness and capability among civil servants to use public procurement as a lever for positive social impact;
  • Strengthened alignment between Dutch procurement practices and international responsible business standards.

Insights

Public procurement is one of the most powerful tools governments have to drive respect for human rights — but only if professionals are equipped to act. An academy helps bridge the gap between ambition and implementation.

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